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Five Tips For Successful Cold Calling

Here are five tips from the book "Smart Calling" that will lead to more successful business prospecting over the phone.

Learning to
Think Creatively

Deborah Kneeshaw talks about ways to break out of thinking "ruts" and open up those mind processes.

Smaller Teams Equal Better Productivity

By adding nonessential participants to projects, we dramatically slow down the overall process.

Thanks for the Bonus
I Quit!

A bonus check may satisfy a worker's financial needs, but not psychological ones.

Can Toyota Avoid Brand Disaster?

The damange caused by Toyota's accelerator pedal crisis could be enormous.

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Management

Will Super Bowl 2010 Be a Bust for Miami?
Cities aggressively woo the Super Bowl to bring money to town. But the payoff usually isn't worth it.
Tags: Super Bowl XLIV, Indianapolis Colts, New Orleans Saints, Roger Goodell, Peter Keating
The Problem with Your Performance Review Feedback
In short, it doesn't work. Charles Jacobs, author of "Management Rewired," explains why no matter how you dish it out, your employees will never ...
Tags: Performance, Performance Review, Human Capital Management, Workforce Management, Performance Management, Human Resources, Performance Reviews, Feedback, Criticism, Praise, Charles S. Jacobs
Why You're Doing Performance Reviews All Wrong
Three common ways managers misuse the performance review -- and what to do instead to make these meetings more effective.
Tags: Performance, Performance Review, Human Capital Management, Workforce Management, Performance Management, Human Resources, Performance Reviews, Feedback, Boss, Manager, Criticism, Praise, Rewards, Raises, Kirsten Korosec
Fred Hassan: How I Beat the Odds on a $14 Billion Drug Deal
Schering-Plough took over a Dutch biotech, Organon, and integrating the business and then got swallowed up by Merck.
Tags: Schering-Plough Corp., Organon Inc., Biotechnology, Pharmaceuticals, BNET Feature, Mergers & Acquisitions, Schizophrenia, Schering-Plough, Innovation, Drug Industry, Corporate Boards, Pharmacia, Monsanto, Chemicals, Saphris, Fred Hassan, as told to Cait Murphy, Fred Hassan, as told to Cait Murphy
How Its Bold Acquisition Made Schering a Takeover Target
"The promise of this combination is profound," CEO Fred Hassan said when Schering bought Organon in March 2007. That proved true, but in a ...
Tags: BNET Feature, Merck, Takeovers, FDA, Shareholder Value, Pfizer, Wyeth

Strategy

The Path to Successful New Products
Businesses with the best product-development track records stand apart from their less-successful peers in three crucial ways.
Tags: Product Development, Product Marketing, Strategy, Research & Development, Business Operations, Marketing, Management, McKinsey & Co., Functions, Operations, Mike Gordon, Chris Musso, Eric Rebentisch, and Nisheeth Gupta, Mike Gordon, Chris Musso, Eric Rebentisch, and Nisheeth Gupta
Six of the Best: Essence of the Entrepreneur Winners
Photographer Rankin showcases UK start-up talent for his exhibition of BT's Essence of the Entrepreneur winners.
Tags: Entrepreneur, Winner, Entrepreneurship, Management, Entrepreneurial, U.K., Enterprise, UK, Start-ups, BT, technology, innovation, Joanna Higgins
How P&G Brought the Diaper Revolution to China
A little more than a decade ago, Procter & Gamble faced the ultimate marketing challenge: It didnt just have to persuade Chinese parents that ...
Tags: Procter & Gamble Co., Marketing Research, Marketing, Procter & Gamble, P&G, Pampers, Diapers, Emerging Markets, China, India, Mya Frazier
Cadillac's Identity Crisis: When Branding Won't Die
First it was the car for drivers between the age of 80 and deceased. Then Caddy became the ride of choice for the hip ...
Tags: Car, Brand, Women, General Motors Corp., Cadillac, Caddy Brand, Bryan Nesbitt, Gender And Diversity, Branding, Marketing Research, Human Resources, Marketing, General Motors, Modernista, Advertising, Luxury, David Murphy, Marti Barletta, Julie Roehm, Mark Stevens, Melanie Warner
The Toyota of Clothes
With its high-tech fabrics, meticulous inventory control, and flexible manufacturing model, Japanese retailer Uniqlo looks more like Toyota than a fashion emporium. But unlike ...
Tags: Toray Industries Inc., Toyota Motor Corp., Uniqlo, Sales Strategy, Sales Force Management, Manufacturing, Sales, Fast Retailing, Retail, Technology, Japan, Tadashi Yanai, Shin Odake, Jan Alexander

Work Life

Six Electric Company Cars
In December, the UK Government promised tax breaks for companies that supplied employees with all-electric cars. Here's six cars that should fit the bill.
Tags: Car, Automotive, Nissan, Mitsubishi, Peugeot, Citroen, Renault, Volvo, Electric, Charge, Julian Goldsmith
Six of the Best: Boats
For those people who have escaped the ravages of the recession, heres a range of new vessels on offer, for a life on the ...
Tags: Vessel, Boat, Yacht, Cruiser, Fairline, Sunseeker, Storm, Princess, Oyster, London Boat Show, Julian Goldsmith
How to Survive Information Overload
Texting and instant messaging can hinder your ability to get work done. Here's how to take control of information overload.
Tags: Instant Messaging, Internet, Online Communications, Information Overload, E-mail, Technology, Brain, Decision-Making, Management, Productivity, Richard Young
Seven Ways to Flunk a Job Interview
Even stellar credentials and years of experience wont save you if you commit one of these interview-killers.
Tags: Job, Credential, Job Interview, Recruitment & Selection, Human Resources, Workforce Management, Interviewing Mistakes, Interviewing Skills, Recruiting, Resume, Recruiter, Social Media, Adriana Gardella
Skirting the Issue: Why Women Aren’t Making it to the Board
Its nearly the second decade of the 21st century. Isnt it surprising, then, to see so few women in business leadership positions?
Tags: Women, Board, Gender And Diversity, Corporate Governance, Human Resources, Business Operations, Corporate Law, Directors, Institute of Directors, Cranfield School of Management, Recruitment, Equality, Law, Mckinsey, Hay Group, King?s College London, DDI, Language, Glasshouse, Entrepreneurship, Promotion, Dealmaking, Julian Goldsmith

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