Er, Go Away
By Robert Gerrish | July 15, 2008
BNET Australia Contributors
Aussie Rules
Biography
BNET Australia Contributors
Brian Haverty is editorial director for CBS Interactive Australia and is responsible for the company's BNET and ZDNet Australia sites.
Robert Gerrish is a coach, author and professional speaker and the founder of Flying Solo, an Australian online community for solo business owners.
Melissa Lourenco is the HR manager for CBS Interactive in Australia.
Chris Golis is the author of The Humm Handbook: Lifting Your Level of Emotional Intelligence. He runs seminars and workshops on EQ.
Suzi Dafnis is Community Director of the Australian Businesswomen's Network.
Yvonne Adele helps organisations build a culture of ideas by teaching people at all levels to access their untapped creative thinking skills.
I have a client who runs a small professional services business and it’s killing him. No, really it is. He’s quite brilliant at what he does, but totally unable to say “no”.
Here’s how I see it. It’s either:
Too many clients = too cheap + too broad an appeal
Or
Too many clients = not enough hands on deck
Solution? One or more of these actions:
- up the price
- focus on more of a niche
- get more support
- fire some clients
Happily these days a very small percentage of small businesses fail. Sadly those that do, do so because the owner has been led away by men in white coats or worse, carried out in a body bag.
Okay, that’s a slight exaggeration, but you get the idea.
What ways do you have of keeping tabs on your busy-ness?
