6 Steps to Cre8ive Problem Solving

By Jennifer Goddard | September 11, 2008

BNET Australia Contributors

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Biography

BNET Australia Contributors

BNET Australia Contributors
Phil Dobbie has a wealth of radio and business experience. In his BTalk Australia podcast, he provides a lively and insightful view on business issues.
Brian Haverty is editorial director for CBS Interactive Australia and is responsible for the company's BNET and ZDNet Australia sites.
Robert Gerrish is a coach, author and professional speaker and the founder of Flying Solo, an Australian online community for solo business owners.
Melissa Lourenco is the HR manager for CBS Interactive in Australia.
Chris Golis is the author of The Humm Handbook: Lifting Your Level of Emotional Intelligence. He runs seminars and workshops on EQ.
Suzi Dafnis is Community Director of the Australian Businesswomen's Network.
Yvonne Adele helps organisations build a culture of ideas by teaching people at all levels to access their untapped creative thinking skills.

Creativity really is simple as 1, 2, 3 (and 4, 5, 6). It is a common misperception that you have to be born creative or a real maverick in order to think creatively. Creativity is a process and rule followers are generally more successful in creativity sessions.

Marketing guru Alex Osborn, who coined the term “Brainstorming”, together with Dr Sid Parnes, developed the creative problem solving model: the 6 Steps to cre8ive problem solving. Here they are:

  1. Objective Finding (or Mess Finding): Sensitise yourself to issues that need to be tackled.
  2. Fact Finding: Gather information about the problem.
  3. Problem Finding: Convert a fuzzy statement of the problem into a broad statement more suited to idea finding.
  4. Idea Finding: Generate as many ideas as possible.
  5. Solution Finding: Generate and select an evaluation criteria and develop the short-listed ideas from Idea Finding.
  6. Acceptance Finding: How can the suggestion you have just selected be put into practice?

I was lucky to meet Syd and his wife Bea at the Creative Problem Solving Institute (CPSI) conference in St Paul, Minnesota, a couple of years ago. Now in its 54th year, CPSI is a great training ground for anyone wanting to learn the fundamentals of creativity.

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